Shipping policy

Orders are typically processed within 1–3 business days.

Estimated delivery time is normally 3–7 business days after dispatch, depending on the destination.

Orders that include customised blouse tailoring, fall/pico or other alterations may require additional processing time before dispatch.

When tracking is available, tracking information will be sent to the customer after the order has been dispatched.

Shipping rates are displayed at checkout in the currency applicable to the customer’s selected country or region.

Free shipping is available when an order reaches the free-shipping threshold shown for the customer’s selected market and currency.

Customers are responsible for providing the correct name, delivery address, telephone number and email address when placing an order. Additional costs resulting from incorrect or incomplete delivery information may be charged to the customer where appropriate.

Delivery times are estimates and may be affected by production times, public holidays, carriers, customs processing, weather or other circumstances outside our reasonable control.

International orders may be subject to import VAT, customs duties, handling charges or other local taxes and fees. Unless otherwise stated or collected at checkout, these charges are the responsibility of the customer.

If a parcel is delayed, damaged or appears to be lost, please contact us with your order number and relevant information so that we can assist you.